Shipping is available via WestJet Cargo, Air Canada Cargo, Harbour Air, Reptile Express or Reptile Runner weather providing.
We charge a flat rate of $50 for purchases over $500 via Reptile Express and $120 via AC Cargo or WestJet. For purchases under $500, we charge the shipping amount as quoted by the carrier.
Shipping to Vancouver Island via Harbour Air $15 – $45
** Free Canada-wide shipping on purchases over $1,000**
Live arrival is guaranteed provided they are received within 2 hours of delivery scan. If there are DOA’s, photo’s are required within the 2 hour window of receiving the animal. If the DOA is deemed to be due to a shipping error on our part, the buyer will be given a full refund or replacement of equal value. If the DOA is deemed to be due to negligence on the buyer’s end, no refunds or replacements will be given.
We ship through carriers with years of experience transporting live animals. The buyer is responsible for being available on the prearranged delivery date. We offer a live arrival guarantee, provided that they are received within 2 hours of arrival. If there are DOA’s, photo’s are required within the 2 hour window of receiving the animal. If the DOA is deemed to be due to a shipping error on our part, the buyer will be given a full refund or replacement of equal value. If the DOA is deemed to be due to negligence on the buyer’s end, no refunds or replacements will be given. At certain times of the year, we may require that the animal(s) be picked up at the nearest FedEx hub. This is to ensure the safety of the animal during severe weather conditions and is non-negotiable. If the buyer is unable to collect at a FedEx hub, we will reschedule shipping when there are favourable weather conditions.
**Due to the current pandemic, Elemental Herps will be using a third party for all US imports and exports
Shipping via Reptiles2You is available to (most of) the lower 49 States. As we hold a valid US Fish and Wildlife Import Export Permit, we take care of the import/export process. For our American customers, please remember to add $186 to your purchase price for USFW inspection fees. To make it more economical, we suggest group purchases. Whether it’s 1 snake or 5 snakes, the USFW inspection feeremains the same. For purchases over $1500 USD, Elemental Herps will cover the cost of gas to Bellingham airport (that’s a long drive!), as well as shipping from Bellingham airport to your US address or FedEx hub.
Shipping to the UK and Europe is available. Please contact us for a list of available export dates. For purchases over €1350, Elemental Herps will cover the cost of shipping from Vancouver to our European exporters office in Eastern Canada.